WE TALK TO CUSTOMER SUPPORT FOR YOUSick of fighting through support chat to fix problems, get refunds, or cancel services? We'll run the live chat for you—in the same widget you'd open yourself—without ever needing your passwords.
We never see or store your personal info
ComcastBilling Dispute
Case Closed
Activity Log
0:00
Problem submittedComcast double-charge · $89.99
0:04
Policy research complete3 billing docs reviewed · refund clause found
0:11
Connected to billing chatLong queue cleared in thread
0:23
Escalated to retentionTier-1 refused · escalation #1 of 2
0:38
$5 credit offer — rejectedCited billing policy · demanded full refund
0:46
Result$89.99Refunded
46min handled
17messages
2escalations
Your problem solved while you do literally anything elseSupport chat is designed to wear you down—transfers, canned scripts, endless "one moment please." Tell our AI what went wrong and what you want. Open the company's chat widget, hand us the thread, and we'll notify you when it's resolved.
AI handles every message in the thread—and every escalation
You get notified only when it's done
Never needs your passwords or logins
WHAT A WIN LOOKS LIKERepresentative early-access pilot cases. Each timeline mirrors how a real handled chat unfolds — submit, route, escalate, close.
PelotonSubscription cancellation
Case Closed
Activity Log
0:00
Cancel request submittedMember-only flow · saved card on file
0:02
Pause loop detectedRetention offer #1 declined automatically
0:06
Routed to cancellation queueSkipped 6 of 8 retention prompts
Cancelled9Minutes
ComcastBilling dispute
Case Closed
Activity Log
0:00
Statement uploadedDouble-charge flagged on line item 4
0:11
Connected to billing chatCleared the queue inside the thread
0:38
$5 credit offer — rejectedCited billing policy · escalated
Refunded$312Credited
DysonWarranty replacement
Case Closed
Activity Log
0:00
Defect describedPhoto + order confirmation attached
0:04
Warranty challenge raisedRep flagged 'expired' — incorrect
0:09
Original purchase date citedPulled from saved order receipt
Replaced1Unit shipped
Get startedThree quick steps from "I have a problem" to "they fixed it."
01
Install the Chrome extensionAdds a side panel where myadvocate.bot lives. No signup yet — just the install.
02
Create your account30 seconds. Name and state, that's it. We don't ask for anything we don't need.
03
Bring us a problemOpen the support chat on any company's site. The extension pops up and asks what you want to happen.
REAL FIGHTS, REAL WINSStories from early users who let us go to bat for them. Names and details published with their permission.
Marcus ChenGot $312 back from Comcast
Priya RamanCancelled Peloton in 9 minutes
Dave KowalskiReplacement Dyson shipped via live chat
Sarah WhitfieldUnited refunded a non-refundable ticket
Jamal FordCancelled three subs via support chat
Elena VasquezAT&T credited $180 in 'mystery fees'
Customer support is designed to wear you downYou've heard every one of these before. They aren't accidents — they're scripts, engineered to stall, deflect, and wear you down until you give up. We know every one of them. We don't get tired.
Let me transfer you again to another department...
An agent will be with you in 20 minutes.
I understand your frustration.
Unfortunately, that's our policy.
I can offer you a $5 credit.
Can I get your account, phone, and email again?
Intel DossierFile #PTN-04
PELOTONActive Playbook
218 cases31 min avg.84% win rate
Known Tactics4 of 27
73%
Decline first two refund offers — triggers escalation authRefund
142x
Day-14 delivery clause unlocks full refund — buried in ToS §8Timing
81%
Mention BBB → routes to retention (60% higher comp cap)Escalation
19m
Pause flow is 2 clicks — cancel loop is 8 steps. Skip both.Shortcut
+ 23 more tactics on file
218cases
84%won
$94Krecovered
31mavg
Updated daily
We already know what worksEvery company has quirks. Some only process refunds if you use the word "escalate." Some have a hidden retention team that can waive fees the frontline rep can't. Some will say no three times before routing you to someone who can actually help. We've mapped these patterns across hundreds of companies — and every new interaction adds to that collective playbook, making us more effective for the next person, including you.
What we do for you
DESCRIBE YOUR PROBLEMTell us what went wrong, which company you're dealing with, and what outcome you want — a refund, a replacement, a cancellation, or something else.
WE RESEARCH
& CONNECTOur AI researches the company's policies, known issues, and what's worked before — then connects to their support chat armed with a plan.
STAY IN
THE LOOPWatch the conversation in real time. Jump in anytime to guide the AI or take over if you want.
GET YOUR
RESULTSWe'll notify you when your issue is resolved. Refund processed, service cancelled, or replacement on the way.
YOUR DATA NEVER TOUCHES OUR SERVERSNot our AI. Not our database. Not our logs. Your personal information stays encrypted in your browser until the exact moment it's sent directly to customer support — substituted locally, never transmitted to us.
01
You enter your info onceName, email, phone, account numbers — stored encrypted in your browser's local vault. Powered by libsodium, the open-source cryptography library trusted by WireGuard and countless security-critical applications worldwide.
02
Our AI only sees tokensWhen the AI needs your phone number, it writes a token like {{PII:phoneNumber}} in its response. It never sees the actual value. It can't leak what it doesn't have.
03
Your browser substitutes locallyAt the moment of sending, the extension replaces tokens with real values from your encrypted vault — entirely within your browser. The AI has already done its work and is nowhere in this step.
04
Direct to support, not through usThe final message with your real info goes straight from your browser to the customer support chat widget. Our servers never see it — not in storage, not in transit, not in logs.
WE COVER THE BRANDS YOU DEAL WITHWhatever support widget pops up in your browser, we know how to talk to it. No API keys, no special access, no permission required from the company on the other end.
Brands you'd recognizeSupport chats we cover
ComcastPelotonVerizonT-MobileAmazonAdobeUberAirbnbSlackShopifyHertzUPSSonosAmerican ExpressUnder ArmourAtlassianDuolingoSiriusXMRingChipotle
Under the hood: the chat platforms our adapters speak
Coverage MapPlatform Layer
Supported Chat Platforms11Platforms live
200K+Companies reached
1Shipping next qtr
Powers chat forAI-first support
Active
Fortune 500 leader
Powers chat forSMB & startups
Active
10,000+ businesses
Powers chat forAI-native brands
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AI-first leader
Powers chat forAI support automation
Active
$1B+ customer ROI
Powers chat forConversational support
Active
30,000+ companies
Powers chat forEnterprise CRM giant
Active
Fortune 500 standard
Powers chat forEnterprise AI agents
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AI-first leader
Powers chat forComcast properties
Active
Nuance-powered stack
Powers chat forOmnichannel support
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173,000+ companies
Powers chat forConversational cloud
Active
Conversational AI leader
Powers chat forDTC & retail CX
Active
Meta-owned platform
Powers chat forExpanding coverage
Coming soon
Coming soon
WHAT WE CAN HANDLETell us the problem. Our AI opens the company's support chat, handles the thread, and pushes for escalations when that's what it takes.
REFUNDSOvercharged, double-billed, or charged for something you didn't order? We'll get your money back.
CANCELLATIONSTired of navigating cancellation mazes? We'll handle the runaround and get your subscription or service cancelled.
REPLACEMENTSReceived a defective or wrong product? We'll negotiate a replacement or exchange without the hassle.
TRUST & CONTROL
NO LOGINS, NO PASSWORDSWe never ask for your account passwords or login credentials. Our AI works through the same public chat widget you'd use yourself.
PROVIDE YOUR INFO ONCE, EVERName, email, account numbers — enter them once and they're remembered for every future session. No more retyping the same details every time you contact a new company.
YOU'RE IN THE DRIVER'S SEATWatch the full conversation in real time. Jump in and take over whenever you want. Set how much autonomy the AI has — from fully automatic to approving every message.
NOTHING HAPPENS IN THE DARKEvery message sent on your behalf is visible to you. The AI confirms it understands your problem before it starts. You can stop everything with one click.
FREQUENTLY ASKED QUESTIONS
Why do I need a Chrome extension?
We talk to support chat widgets inside your browser. The extension is what reads the chat, types responses, and substitutes your personal info locally so we never see it. Without the extension, there's no way to actually run a session.
Can I install the extension first, then sign up?
Yes. Install from the Chrome Web Store; on first install, the extension opens a welcome page where you can create your account in 30 seconds.
How does myadvocate.bot work?
Simply tell us your problem — what company, what happened, and what outcome you want. Our AI agent will connect to the company's customer support chat and handle the entire conversation for you, negotiating on your behalf to get the best possible result.
Do I need to give you my login credentials?
No. We never ask for or store your login credentials. Our AI works through the company's public-facing customer support chat — the same channel you'd use yourself. We only need to know the details of your issue.
Can I see what the AI is saying on my behalf?
Absolutely. You can watch the entire conversation unfold in real time. You can also jump in at any point to guide the AI, adjust its approach, or take over the conversation yourself.
What kinds of issues can you handle?
We handle refunds, cancellations, replacements, billing disputes, service complaints, and chat escalations. If the company resolves it in their online support chat, we can likely help.
Is myadvocate.bot free to use?
We're currently in early access. Join the waitlist and we'll email you the moment the extension is ready.
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